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Outreach that runs while you sleep.

Build multi-step outreach campaigns with a visual step builder, then let pipeline stage changes fire them automatically. Eight pre-built templates for donor cultivation, board prep, funder updates, and more. Anti-spam safeguards keep your reputation clean.

8
pre-built templates
∞
steps per sequence
3
enrollment notifications
AI
timing suggestions (Enterprise)

Everything in one campaign canvas

Build, trigger, and track multi-touch outreach from one place. No third-party email tool required - sequences use the platform's notification system so contact history stays unified.

Visual Step Builder

Drag, reorder, and edit steps inline. Add delay intervals in days, pick a notification type, and write your copy - all in one canvas.

Pipeline Trigger

Sequences fire automatically on stage changes in your Donor Pipeline. No manual enrollment needed - the platform handles it.

AI Timing Suggestions

Enterprise: AI analyzes your organization's past stage-to-stage timing to recommend the best delays between steps. Falls back to industry defaults for new organizations.

Anti-Spam Safeguards

Daily rate limits, per-contact enrollment caps, and quiet-hours windows prevent over-messaging. Set once for your organization and applied automatically to every send.

Contact Enrollment Tracking

Every enrollment shows current step, progress bar, and exit reason. Filter by sequence, date range, or outcome from the detail view.

Template Gallery

Start from one of 8 pre-built templates and customize. Each template ships with recommended delays, subject lines, and body copy.

Start from a template

Eight pre-built sequences cover the most common nonprofit outreach scenarios. Deploy in one click and customize the copy, delays, and triggers to fit your org.

Donor Cultivation

Nurture first-time donors through a warm welcome, impact update, and renewal ask

Major Gift

High-touch sequence for prospects at $10K+ with personalized outreach spacing

Annual Appeal

Year-end giving campaign with 4-step cadence tuned for December urgency

Volunteer Appreciation

Thank-you series that converts volunteers into donors over 60 days

Board Prep

Pre-meeting briefing sequence keeping board members engaged and informed

Funder Update

Mid-grant progress touchpoints that reinforce funder confidence

Event Follow-Up

Post-event sequence converting attendees into recurring supporters

Lapsed Donor Reactivation

Win-back campaign with impact proof points and low-friction re-entry

Pipeline changes fire sequences automatically

Connect a sequence to a Donor Pipeline stage. When a contact enters that stage, the sequence enrolls them and starts the clock. No manual work. Sequences also exit automatically when a contact reaches a terminal stage - received, lapsed, or stage-changed out.

  • ✓When a contact's pipeline stage changes, their sequence enrollment starts at the same moment - reliably, every time
  • ✓Automatic exit: sequences stop when a contact moves past the goal
  • ✓Enrollment cap per contact prevents duplicate active enrollments
  • ✓AI timing (Enterprise): AI recommends delays from your organization's historical data
Pro+ · AI timing is Enterprise
How a sequence runs
1.Contact enters pipeline stage
2.Trigger fires - contact enrolled
3.Step 1 sends immediately
4.Wait period passes
5.Step 2 sends (anti-spam checked)
6.Steps continue until complete or exit
7.Enrollment marked: completed, exited, or stopped

Safeguards that protect your sender reputation

Communication fatigue erodes trust. Three layers of anti-spam protection keep contacts from feeling over-messaged, even when multiple sequences are running simultaneously.

Daily Rate Limit

A per-contact daily cap prevents more than N messages in a 24-hour window, regardless of how many sequences a contact is enrolled in.

Enrollment Cap

Limits how many active sequence enrollments a single contact can have at once. Prevents accidental duplicate enrollments from rapid pipeline stage changes.

Quiet-Hours Window

Configurable org-level quiet hours (e.g., 10 PM-7 AM) delay step execution until the window reopens. Steps never fire at inconvenient times.

Plan comparison

Communication Sequences features by plan
FeatureFreeStarterProEnterprise
Access to Sequences--✓✓
Active sequences--5Unlimited
Steps per sequence--UnlimitedUnlimited
8 starter templates--✓✓
Pipeline stage trigger--✓✓
Manual enrollment--✓✓
Anti-spam safeguards--✓✓
AI timing suggestions---✓
Donor cultivation labels--✓✓
Enrollment notifications--3 events3 events

Ready to automate your outreach?

Pick a template, connect it to a pipeline stage, and let the sequences run. Your next cultivation campaign is 10 minutes away.