Solutions & Services
Platform add-ons, professional services, and partner tools for nonprofits.
Platform Add-Ons
Monitor an additional website domain with full SiteHQ scan coverage.
Secure portal for board members to access governance materials.
Add another team member seat to your organization.
1,000 AI credits for Ask TappIQ, content generation, and more.
15,000 AI credits at a discounted bulk rate.
Managed WordPress hosting with SSL, CDN, and daily backups.
Guided Onboarding
Five hours with a TappHQ specialist. We configure your first HQ, import your data, and train your team. You approve every step.
Sixteen hours of guided implementation across your core HQs, with data migration, roles, integrations, and two live training sessions.
A dedicated implementation lead plans and runs your full rollout: data architecture, every HQ configured, and role-based training.
Ongoing Support
Up to 5 hours a month of request-based work on one platform or tool, tracked as SupportHQ tickets.
10 hours a month of request-based work across up to 5 tools, tracked as SupportHQ tickets.
10 hours a month, a priority queue with one named expert, and custom code, development and design work.
Two expert hours every month plus priority support, so questions get answered and small tasks get done by a person who knows your account.
Eight hours of hands-on platform operations each month. Our team does the work inside your TappHQ account; you review and approve.
A named success manager and twenty or more hours each month of hands-on operations work, scoped to your programs.
A free 30-minute call to scope ongoing support or a custom retainer.
Outcome Retainers
Our grant team researches prospects, drafts narratives, and manages your pipeline in GrantsHQ. You review and submit every application.
We keep your filings, registrations, and renewals current in ComplianceHQ. A person reviews every deadline before it comes due.
Monthly content strategy and execution from the Tapp Network team, synced with ContentHQ so everything stays on brand.
Expert Hours Bank
Prepaid expert hours for setup, cleanup, training, or projects. 5h $825, 10h $1,299, 20h $2,499, 40h $4,799. Larger banks lower the rate.
Other Services
Professional website redesign by the Tapp Network design team.
Personalized AI strategy session to identify automation opportunities.
Expert grant writing assistance from nonprofit consultants.
Full compliance configuration with data migration and training.
Personalized onboarding with a dedicated TappHQ specialist.
Partner Solutions
Nonprofit transparency and verification platform by Candid.
Free Canva Pro access for nonprofit graphic design needs.
Free Google Workspace suite for eligible nonprofit organizations.
Donated and discounted Microsoft products for nonprofits.
85% discount on Slack Pro or Business+ for nonprofit teams.
Cloud accounting with nonprofit fund tracking and reporting.
15% nonprofit discount on email marketing and automation.
50% off Zoom plans for nonprofit meetings and events.
40% off HubSpot CRM with native TappHQ integration.
50% off Asana project management for nonprofit teams.
Up to 10 free CRM licenses through Salesforce Power of Us.
Before you buy
What add-ons, services, and partner tools are, who can buy them, and what moving your data in actually involves.
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